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Territory Manager

JOB DESCRIPTION:

Under general supervision, performs work independently and within a team environment in the Sales Department. Responsibilities include but are not limited to developing new accounts and cultivating/expanding sales with existing customers and ensuring customer satisfaction by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Focuses on delivering value to the customer at every point of contact.
  • Prepares and maintains monthly sales forecasts for all products and services.
  • Develops and executes strategies to increase market share and profits.
  • Monitors market for need to modify pricing to meet sales objectives and profit goals.
  • Creates and makes sales presentations to prospects and existing accounts.
  • Attends and coordinates trade shows.
  • Spends time in the market to understand customer needs, channels needs and competitive activity, while specifying market requirements and identifying innovative solutions.
  • Possesses general understanding of company products and services.
  • Writes detailed bid responses and contracts according to established guidelines and procedures.
  • Manages difficult or emotional customer situations; responds promptly to client needs.
  • Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Communicates well with production and administrative teams.
  • Coordinates with production department to ensure proper transition and execution of services and products.
  • Follows up promptly and accurately when queries are made by customers and prospects.
  • Contributes as a team member within the sales team environment.
  • Other duties may be assigned.

COMPETENCIES:

To perform this job successfully, an individual must possess the following competencies:

  • Possesses excellent organizational skills and has the ability to multi-task.
  • Has the ability to manage large projects over extended timelines.
  • Possesses excellent personal appearance to project a proper company image.
  • Is available for extensive travel throughout the country.
  • Has good process and information gathering skills.
  • Possesses the ability to communicate with customers of all authority and skill levels.
  • Speaks effectively over the telephone and before groups of customers.
  • Demonstrates flexibility due to work schedule demands.
  • Displays ability to work independently to complete tasks.
  • Possesses basic technical knowledge of computer operating systems, hardware, and networking.
  • Has extensive knowledge of Microsoft Word, Excel, Outlook, Explorer, and Power Point.

REQUIREMENTS:
EDUCATION and/or EXPERIENCE:

  • Bachelor's degree (B. A.) from four-year college; or three to five years related experience and/or training in a technical environment; or equivalent combination of education and experience. Business to Business Sales experience preferred.

Fidlar Technologies offers a complete and competitive benefits package including medical, dental, life, disability, 401k, EAP in a casual, creative and fun work environment!

Qualified candidates, please send resumes to Inga Harty, Director of Human Resources at IngaH@fidlar.com.