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Project Manager

JOB DESCRIPTION

Essential duties and responsibilities:

  • Possesses general understanding of company products and services.
  • Travels Frequently, including overnight, to client locations.
  • Writes detailed description of client needs, program functions, and steps required to modify computer program.
  • Reviews computer system capabilities, workflow, and scheduling limitations.
  • Studies existing information system to evaluate effectiveness of system to improve production or workflow.
  • Completes workflow analyses, client training, and product testing.
  • Prepares workflow charts and diagrams to detail operations performed by personnel in system.
  • Plans and prepares project deliverables and instructional manuals as documentation of program development.
  • Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully and develops alternative solutions.
  • Manages difficult or emotional customer situations; responds promptly to client needs; responds to requests for services and assistance and meets commitments.
  • Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Completes Labor Reporting in an accurate, timely fashion.

COMPETENCIES:

  • Possesses excellent organizational skills and have the ability to multi-task.
  • Has the ability to manage large projects over extended timelines.
  • Possesses excellent personal appearance to project a proper company image.
  • Is available for extensive travel to customer locations.
  • Has good process and information gathering skills.
  • Has excellent project documentation skills.
  • Possesses the ability to communicate with customers of all authority and skill levels.
  • Speaks effectively over the telephone and before groups of customers.
  • Demonstrates flexibility due to work schedule demands.
  • Displays ability to work independently to complete tasks.
  • Possesses basic technical knowledge of computer operating systems, hardware, and networking.
  • Has extensive knowledge of Microsoft Word, Excel, Outlook, Explorer, and Power Point.

REQUIREMENTS:
EDUCATION and/or EXPERIENCE:

  • Bachelor's degree (B.A.) from four-year college or university; or
  • 3-5 years related experience and/or training; or
  • Equivalent combination of education and experience

Fidlar Technologies offers a complete and competitive benefits package including medical, dental, life, disability, 401k, EAP in a casual, creative and fun work environment!

Qualified candidates, please send resumes to Inga Harty, Director of Human Resources at IngaH@fidlar.com.